Frequently Asked Questions About outsourcing Automotive BDC Department

 Q:What is your process for handling incoming leads?

A: Automobile BDC has a 45 Day Follow-up process that has been proven and tested by or General Sales Manager  Jason Parman. When Automobile BDC receives a lead via e-mail or telephone the prospect automatically gets entered into our CRM tool. If the lead is from an e-mail source the prospects automatically gets an automated e-mail followed by a personal e-mail from one of our Internet Specialists. The personalized e-mail will be from Automobile BDCs library of e-mails and specifically Tailor made for each individual dealership. If the Internet Specialist receives a lead via telephone he/she is required to use an approved phone script designed to set the appointment for the dealer. Automobile will systematically follow-up with each and every lead for 45 days by sending a e-mail each day and calling each individual twice a day or until someone is reached! Automobile BDCs ultimate goal is to set appointments for the dealer and create an increased flow of showroom traffic!

Q: Will you take care of our website and third-party lead providers?

A:  Absolutely!  Automobile BDC understands that dealers are pressed for time and welcome the opportunity to help them take care of their website and third-party lead providers! Automobile BDC will make sure that your web presence is always up to date!

Q: I think this service is a perfect solution. Do you offer any other services?

A:  YES... We have a solution for taking control of phone appointments and service scheduling in your dealership!
To learn more about this service go to: www.ServiceBDC.com .